In a world full of challenges,

I am the solution.

With a market share of around 80%, Volume Graphics holds a leading position in the industrial CT software industry, as recognized by the global business consulting firm Frost & Sullivan with the “2018 Global Industrial CT Software Market Leadership Award”. Global customers, e.g., from the automotive, aerospace, and electronic industry use Volume Graphics software when it comes to quality assurance in product development and production.

Volume Graphics offers an innovative work environment in a rapidly growing company with an open corporate culture, room for creativity, and flat hierarchies. We are proud to offer all employees competitive remuneration and a modern workplace at an attractive location.

For our offices in Charlotte, NC, we are looking for an

Office Manager (m/w/d)
 

As the ideal candidate, you are a natural at multi-tasking, organization and genuinely have a passion for meeting the needs of team members and external customers on a daily basis. You exude a professional, positive attitude and are capable of dealing with basic as well as complex administrative issues.

Duties and Responsibilities

  • Coordinates activities of office with operations to ensure customer needs are met.
  • Maintains contact with customers and assists in solving customer issues.
  • Responsible for inside sales in the North American market, e.g.:
    o   Order and quotation processing
    o   Lead processing (myVGL, Evaluation)
    o   Cash collection
    o   Maintaining databases (CRM)
    o   After sales service
  • Main contact for external partners such as suppliers, tax consultants
  • Establishes uniform correspondence procedures and style practices
  • Supports controlling activities based on guidelines from Headquarters
  • Interface between customer and our Legal Department during contractual negotiations
  • General administrative tasks (filing, communication via e-mail and phone and general office-related tasks)
  • Responsible for purchasing (e.g., office supplies)

Job Requirements

  • Bachelor’s degree from a four-year college or university.
  • Two to four years office management experience.
  • Excellent and effective communication skills.
  • Very good English language skills in speech and writing
  • Excellent computer skills, proficient in Microsoft Outlook, Word and Excel.
  • Common sense approach to business practices.
  • Strong work ethic that continually raises the bar towards perfection. (attitude/reliable/personality/honesty/…)
  • Ability to implement company policies and procedures.
  • Team player with positive work attitude.
  • Ability to focus on productivity and quality.

Volume Graphics offers an innovative work environment in a rapidly growing company with an open corporate culture, room for creativity, and flat hierarchies. We are proud to offer all employees competitive remuneration and a modern workplace at an attractive location.
We are an equal opportunity employer. At Volume Graphics, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, religion, or any other legally protected characteristics.
Please send your complete application including your salary expectations and earliest starting date as a PDF file to Ms. Caroline Mark at jobs@volumegraphics.com.

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