Privacy Statement

Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. Volume Graphics has created this privacy statement to demonstrate our firm commitment to the individual's right to privacy. This policy outlines our personal information handling practices for this website.

This Privacy Statement covers this website and other sites that reference this Privacy Statement.

Global Privacy Fundamentals
We abide by the privacy laws in the countries where we do business. Our privacy practices reflect current global principles and standards on handling personal information. These principles include notice of data use, choice of data use, data access, data integrity, security, onward transfer, and enforcement/oversight.

Consent
By using this Website, you consent to the collection and use of the information as described here. If we decide to make changes to this Privacy Statement, we will post the changes on this site so that you will always know what information we collect, and how we use it.

From time to time, as may be required by applicable law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you.

Collection and Processing of Your Personal Data
To serve you better and understand your needs and interests, Volume Graphics collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable.

When you visit our web site, we may record your IP address and use cookies and other Internet technologies (referred to below as Automated Tools and Embedded Web Links) to gather general information about our visitors and their interests. The technologies used and the information collected are described in more detail below.

We may further collect and process any information and data that you volunteer to us, e.g. when you register for events, subscribe to newsletters, participate in online surveys, discussion groups or forums, or when make purchases.

Use and Purpose of Collected Personal Data
The information Volume Graphics collects to understand your needs and interests helps Volume Graphics deliver a consistent and personalized experience. We will use such information only as described in this Privacy Statement and/or in the way we specify at the time of collection. We will not subsequently change the way your personal data is used without your consent, as required by applicable law.

Some of the ways we may use your personal data include, but are not limited to:

  • To process your orders and deliver the products and services that you have ordered;
  • To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers, and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to your Volume Graphics products;
  • To tailor information about our products and services to your individual interests. This will allow us to provide you with specific information on products and services that may be of interest;
  • To provide the ability to create personal download accounts and view and download protected content;
  • In order to ensure and control the quality of the information and experience you have when contacting Volume Graphics by educating our personnel to effectively answer your questions;
  • To provide the ability to contact you, and provide you with shipping and billing information, and to provide customer feedback and support;
  • To provide contests, sweepstakes or other marketing or promotional activities on volumegraphics.com or affiliate websites.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary;
  • To support recruitment inquiries;
  • To meet contractual obligations.

IP Addresses
We use IP addresses to help diagnose problems, to administer our website, and to gather demographic information. We may also use IP addresses or other information, such as your volumegraphics.com user information you have shared on this website or at any earlier occasion, to determine which pages on our sites are being visited and topics that may be of interest so we can provide you with information about relevant products and services. Generally, Volume Graphics will aggregate such data only in an anonymous way and will not tie it to a particular individual unless he or she has given consent. When you visit our site, we recognize only your domain name.

Volume Graphics will only gather information related to your visit to the Volume Graphics site. We do not track or collect personal information from your visits to companies or entities outside the Volume Graphics Group of companies.

Automated Tools
In addition to the information you provide, Volume Graphics may also collect information during your visit to a Volume Graphics website through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at the Volume Graphics website. Using these tools, Volume Graphics is also able to confirm receipt of e-mails that the recipient consented to receive, and can track other information such as pages visited on the Volume Graphics site and whether or not the recipient registers for an event offered by Volume Graphic sand certain other aggregate data that is not related to a particular individual.

Embedded Web Links
Emails from Volume Graphics often use links designed to lead you to a relevant area on the Web, after redirection through Volume Graphics' servers. The redirection system allows Volume Graphics to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.

In emails, such links may also allow Volume Graphics to determine if you have clicked on a link in the email, and the information about this interaction may be connected to your personal identity. If you do not want Volume Graphics to collect information about the links you clicked, you can simply choose not to click on the links in an e-mail that Volume Graphics sends you.

Cookies
We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly, and to tailor our information offerings to how you and others use the site.

E-mail Addresses
If you choose to give us your e-mail address, we will communicate with you mainly via e-mail. We do not share your e-mail address with others outside the Volume Graphics Group of companies. You can choose not to receive any more e-mail at any time.

Depending on how your e-mail application is set up, information about you may be transmitted automatically when you send e-mail to Volume Graphics.

Forms or Event Registration
Our site includes forms that you fill out to request information, products, and services. In order to process this information it may be necessary to transfer your data to third parties involved in executing the required services.

Sharing Your Personal Data
As a global company, Volume Graphics operates a global web presence. Any data and information that you volunteer or that is otherwise collected on one of our sites in any one country may be sent electronically to a server in another country. We safeguard your privacy interests around the world by ensuring that this Volume Graphics site adheres to our data protection principles described in this statement.

Companies in the Volume Graphics Group may use the information internationally in connection with processing your inquiries and orders, to help improve our products and services and for processing and storage.

We may also share such information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction, including processing orders, hosting event and seminar registration and providing customer support, or providing you with information on products and services that may be of interest to you.

We only provide these third parties with the minimum amount of personal data necessary to provide the services on our behalf, and the third parties are not permitted to use your personal data except for the limited purpose of completing the requested service or transaction.

We do not sell or rent your personal data to third parties for marketing purposes unless you have granted us permission to do so.

We may respond to subpoenas, court orders, or legal process by disclosing your personal data and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

Circumstances may arise where, whether for strategic or other business reasons, Volume Graphics decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve, in accordance with applicable law, the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Volume Graphics' practice to seek appropriate protection for information in these types of transactions.

We may collect and possibly share personal data and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Volume Graphics' terms of use, or as otherwise required by law.

Security of Your Personal Data
Volume Graphics is committed to protecting the personal data you share with us. Volume Graphics uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. Volume Graphics supports online security using secure server technology because we want your data to be safe. There are state-of-the-art security arrangements and facilities on Volume Graphics sites to prevent abuse. We bind our employees to observe your privacy and confidentiality rights.

Links to Other Sites
This site may contain links to other sites. Volume Graphics is not responsible for the privacy practices or the content of other websites outside the Volume Graphics Group of companies.

Choice/Opt-Out
We communicate with users who subscribe to our services on a regular basis via email, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your opening of an account, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional. Volume Graphics provides you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us. The opt-out choice may be exercised by unsubscribing at www.volumegraphics.com/newsletter-unsubscribe.

Data Retention
Volume Graphics will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Children's Privacy
Volume Graphics does not knowingly collect Personal Data from children under the age of 13. If we learn that we have collected Personal Data on a child under the age of 13, we will delete that data from our systems.

Inquiries, Access and Updating Your Personal Data
Volume Graphics needs your help in keeping the personal data you have shared with us accurate and up to date. You may make these updates or other changes by sending an email to sales(at)volumegraphics(dot)com.

If you have any other questions about this privacy statement or if you wish to inspect the information we hold about you, please contact: sales(at)volumegraphics(dot)com

Analytic Services
This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Objection